Privacy Policy

Last updated: June 13, 2025

At SIA RX CARBON ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://forceline.co and interact with our services.

1. Company Information

SIA RX CARBON
Ganibu dambis 19
Riga, LV-1005
Latvia
VAT Number: LV43603081973
Email: info@forceline.co
Phone: +371 29262624

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact details (email address, phone number, postal address)
  • Payment and billing information
  • Order history and preferences
  • Account credentials
  • Communication preferences
  • Information provided in contact forms, product reviews, or customer support interactions

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our site
  • Referring website or search terms
  • Cookies and similar tracking technologies

Technical Information

For our carbon fiber automotive parts business, we may collect:

  • Vehicle specifications and compatibility information
  • Product preferences and customization requirements
  • Installation and technical support queries

3. How We Use Your Information

We use the collected information for the following purposes:

Service Provision

  • Processing and fulfilling orders for carbon fiber automotive parts
  • Providing customer support and technical assistance
  • Managing your account and preferences
  • Communicating about your orders and our services

Business Operations

  • Improving our website functionality and user experience
  • Developing new products and services
  • Conducting market research and analytics
  • Preventing fraud and ensuring security

Marketing and Communication

  • Sending promotional emails about new products and special offers (with your consent)
  • Personalizing content and product recommendations
  • Conducting customer satisfaction surveys

Legal Compliance

  • Complying with applicable laws and regulations
  • Protecting our rights and interests
  • Responding to legal requests and preventing illegal activities

4. Cookies and Tracking Technologies

We use Complianz as our cookie management platform to handle your consent preferences. Our website uses various types of cookies:

Essential Cookies These cookies are necessary for the website to function properly and cannot be disabled. They enable core functionality such as security, network management, and accessibility.

Analytics Cookies We use analytics cookies to understand how visitors interact with our website, helping us improve user experience and optimize our services.

Marketing Cookies With your consent, we use marketing cookies to deliver personalized advertisements and track the effectiveness of our marketing campaigns.

Preference Cookies These cookies remember your choices and settings to provide a more personalized experience.

You can manage your cookie preferences through our cookie banner or by adjusting your browser settings. Please note that disabling certain cookies may affect website functionality.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers We work with trusted third-party service providers who assist us in:

  • Payment processing
  • Order fulfillment and shipping
  • Email marketing services
  • Website hosting and maintenance
  • Analytics and performance monitoring

Legal Requirements We may disclose your information when required by law, legal process, or to protect our rights, property, or safety, or that of others.

Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data during transmission
  • Secure server infrastructure
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Account information: As long as your account remains active
  • Order and transaction records: 7 years for accounting and legal purposes
  • Marketing communications: Until you unsubscribe or withdraw consent
  • Website analytics: Typically 26 months

8. Your Rights

Under the European Union General Data Protection Regulation (EU GDPR), you have the following rights:

Access: Request a copy of the personal information we hold about you Rectification: Request correction of inaccurate or incomplete information Erasure: Request deletion of your personal information (subject to legal obligations) Restriction: Request limitation of processing in certain circumstances Portability: Request transfer of your data to another service provider Objection: Object to processing based on legitimate interests or for marketing purposes Withdrawal of Consent: Withdraw consent for processing where consent is the legal basis

To exercise these rights, please contact us using the information provided below.

9. International Data Transfers

As an EU-based company in Latvia, we primarily process data within the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as:

  • Adequacy decisions by the European Commission
  • Standard contractual clauses approved by the European Commission
  • Binding corporate rules
  • Certification schemes approved under EU GDPR

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on our website and indicate the revision date. For significant changes, we may provide additional notice through email or website announcements.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@forceline.co
Phone: +371 29262624
Address: SIA RX CARBON, Ganibu dambis 19, Riga, LV-1005, Latvia

For data protection matters specifically, you may also contact our Data Protection Officer at: [Insert DPO contact information if applicable]

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Data State Inspectorate of Latvia (Datu valsts inspekcija), Latvia's data protection authority, at www.dvi.gov.lv.


This Privacy Policy is effective as of June 13, 2025 and governs the collection and use of information by SIA RX CARBON.

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